Privacy Policy

At Oakley Kitchens, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, products, and services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

Oakley Kitchens, with its registered office at 60 Rectory Road, Little Oakley, Harwich, CO12 5LA, is the data controller responsible for the collection, processing, and storage of your personal data.

Personal Data We Collect

We may collect the following categories of personal data from you:

• Contact information (e.g., name, email address, phone number, mailing address)
• Account information (e.g., username, password)
• Payment information (e.g., credit card details)
• Demographic information (e.g., age, gender, preferences)
• Website usage information (e.g., IP address, browser type, referring pages)
• Communications data (e.g., emails, chat logs)
• Any other information you voluntarily provide to us

How We Use Your Personal Data

We collect and use your personal data for the following purposes:

• Providing and improving our products and services
• Responding to your inquiries and fulfilling your requests
• Processing your orders, payments, and delivering products
• Personalizing and enhancing your experience with Oakley Kitchens
• Sending you marketing communications with your consent (which you can opt out of at any time)
• Analyzing and improving our website’s performance and functionality
• Detecting and preventing fraud or other illegal activities
• Complying with legal obligations and resolving disputes

Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
• Legitimate interests: Processing is necessary for our legitimate interests, such as providing and improving our products and services, marketing, and ensuring the security of our website and systems.
• Consent: Processing is based on your consent, which you may withdraw at any time.
• Legal obligations: Processing is necessary to comply with our legal obligations.

Data Sharing and Disclosure

We may share your personal data with the following parties for the purposes outlined in this Privacy Policy:

• Service providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, marketing, and analytics. These providers have access to your personal data only to the extent necessary to perform their services and are obligated to protect your data.
• Business transfers: In the event of a merger, acquisition, or sale of Oakley Kitchens, your personal data may be transferred to the relevant third party as part of the transaction.
• Legal requirements: We may disclose your personal data if required by law, regulation, or legal process, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) if necessary for the purposes outlined in this Privacy Policy. When we do so, we ensure that appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses approved by the European Commission or other approved mechanisms.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal data when it is no longer needed.

Your Rights

You have certain rights regarding your personal data, subject to applicable law. These rights include:

• Access: You can request access to the personal data we hold about you.
• Rectification: You can request that we correct or update your personal data if it is inaccurate or incomplete.
• Erasure: You can request the deletion of your personal data under certain circumstances.
• Restriction: You can request the restriction of processing of your personal data under certain circumstances.
• Objection: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
• Data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format or request the transfer of your personal data to another data controller.
• Withdrawal of consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise your rights or for any questions or concerns regarding your personal data, please contact us using the information provided at the end of this Privacy Policy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Oakley Kitchens, 60 Rectory Road, Little Oakley, Harwich, CO12 5LA, Email: info@oakley-kitchens.co.uk, Phone: 07950 962626

Thank you for entrusting Oakley Kitchens with your personal data.